Read What Our Customers Are Saying About Us
Behind every testimonial you see below is a story that we can all relate to at one time or another - from an unsatisfactory car buying process to an unexpected vehicle breakdown to a mechanical repair gone wrong. We've all been there and know exactly how frustrating, inconvenient, time consuming, and expensive those situations can be. And that is where we come in. No matter what the road throws at you or what stage of the car buying journey you are in, we are here to make sure your experience with us is as positive as possible.
But don't just take our word for it. Read what our customers say. We are proud and honored to have received an incredible number of positive comments over the years and we appreciate each and every one of them. We thank you for being our customer.
2025
- Ryan and Mason were great to work with! We have purchased several vehicles over the years from Timberline and their service is always exceptional and they provide an above par experience!! 5 Stars!!! ~S. Norry
- Best Ford and Chrysler dealer in town!!! I feel like I can trust the staff here from sales, service, even the owner seems ok. It's a pleasure doing business here. It's the first dealership that I've ever worked with where I don't feel like someone is trying to rip me off. I would recommend Timberline and will definitely do business with them again! ~B. Hoskins
- If you're looking for a fair Shake! I would recommend Timberline as a great place to buy a vehicle! ~B. Girod
- Timberline customer service is always great to work with. Quick to get our vehicle scheduled for maintenance, call during the service with updates, and always offer to drop off the vehicle to our home when service is completed. ~S. Beagle
2024
- This dealership, has always been there for me and any concerns I have on my vehicles. From my purchase, to my service request, I am always satisfied. ~P. Roman
- Timberline Auto made our vehicle purchase quick and easy. Brian and the owner went out of their way to help our CASA organization find a vehicle that met our needs while staying within our budget. Their dedication to customer satisfaction and personalized service makes them highly recommended. ~K. Anderson
- Always the best..Prompt and Courteous... ~N. O'Toole
- Jason and the team in the service department were excellent! They were able to get me in within a month to clear two recalls on separate vehicles. Look forward to coming back down the road!
Brian on the sales side was friendly and inviting as I came into the building! ~R. Gomez - On our vacation trip, coming from Glacier Park Montana, our Jeep Liberty broke down. We cannot thank enough to the guys from the service team at Timberline Auto Center Libby , especially Abe, for doing everything they could to fix the car in couple of hours so we could drive home to WA state. Very friendly and helpful people, highly recommend. ~V. Vi
- Second visit to Timberline in Libby MT (summers of '23 and '24). They provided Excellent vehicle service again! Very friendly and highly competent people. ~Brian
- I love these guys, very professional. The manager Gary is awesome. ~Unchained
- Hands down the best experience I've ever had buying a vehicle! Brian was amazing to work with and he never made me feel pressured or nervous about buying a car. He and Ryan worked hard and made this happen for me! I am so thankful I shopped local! ~C. Hall
- Paul and Ryan were great to work with! They are super helpful, very friendly and go above and beyond to make sure we are happy! We will definitely use them again! ~S. Norry
- A solid group of people who do solid work at solid prices. What more could you ask for?! Nothing!!! ~J. Nelson
- The technicians are working very closely with the vehicle owners to ensure everything is understood and taken care of properly and completely. ~B. Howell
- I came in just after hours and they were kind enough to check on my vehicle and put me in the queue. ~K. Berg
- I have bought campers vehicles and now I'm about to buy a truck from timberline and they're the best in town. Highly recommended. ~S. Kanan
- Great experience finding us the truck we needed in a timely manner! Thank you! ~K. Hennigan
- Brian was amazing to work with. Fast service and friendly. In and out pretty quick with a new truck! Loved the personalized gift after which included a picture of us getting the truck and a personalized note from Brian. ~L. Cratty
- Had a warning message for my Ram 2500 diesel "Exhaust Filter full see dealer" I brought it to Timerline. Gary had me in right away. Not only was the service quick and reasonable, Gary took the time to explain certain details regarding new diesel engines and how to avoid future issues. Highly recommended. ~J. Carney
- If I could give them 10 stars I would. I have been doing business with timberline for years. Purchased vehicles and had their service department work on my rigs. Today they went above and beyond. While they worked on my truck they gave me a ride to the golf course than picked me up when I was done. The kid (I'm older so he is a kid to me) was so friendly and accommodating. Brovo Timberline you knocked it out of the park! ~D. Rich
- Fast, friendly, knowledgeable service. Also, my vehicle was finished before the estimated time repair. ~S. King
- Great customer service we highly recommend this dealership. ~G. Fjelstad
- Excellent customer service, attention to customer needs, no better experience any any dealership. ~D. Smith
OLDER
- Man, I cannot say enough. My brand new jeep died at an intersection at night. The mechanic manager happened upon us and got us off the road. The next business day I had to have it towed to Timberline and he made sure it got fixed up. The price was beyond reasonable and they were all awesome to deal with! Thank you Timberline! ~C. Winebark
- This past summer we were on a trip across Montana and as we pulled in to Libby we had a tire rapidly going flat. We pulled into this car dealer, they quickly pumped up the tire and sent us nearby to get a new tire. GREAT service! ~Lars-of-D
- The bigger dealership that I purchased from needs to take lessons from smaller dealerships like Timberline on customer service. ~R. Ward
- Paul, Ryan and the Timberline staff were the Best. So very helpful. I Love my Ranger. Thanks You! ~P. Polumsky
- I would just like to say that I had a great experience. I found the truck that I wanted that was in great shape as well as reasonably priced. Also the salesman that helped me with this truck gave me his contact info for any additional questions after the sale was completed. This truck is new to me and I have had some questions about the truck. The salesman an mechanics were able to answer every question with great detail an have been very helpful. Timberline gave me a great trade in price for my truck that I traded in instead of giving me the absolute lowest value possible which some dealerships do. ~N. Monroe
- I have purchased many vehicles and travel trailers from Timberline, and have had the pleasure of working with their sales, service, and parts departments. Brian Zimmerman and Ryan Andreessen have always been very fair with me and always make sure my needs come before trying to sell me something I don't want or need. There is no pressure from buying from these guys. Their service department is top notch. Gary (service manager) is awesome to deal with and seems to have a genuine concern when discussing concerns or when asking questions. That's pretty hard to find these days. Their mechanics seem to be very knowledgeable and I have never had an issue with their service. They are fast, and their service prices are pretty fair. The parts department has more than impressed me. Cody has never let me down yet when there's something I need. I've ordered parts for my vehicle and they were in next day. He goes above and beyond and is honest and to the point. Never a bad experience. Sorry for the lengthy review, but these guys deserve a kudos. They have always taken care of me and I will continue to purchase vehicles, trailers, etc... from them. Your customer service and attention to detail doesn't go unnoticed, and I greatly appreciate it. ~D. Breiland
- This dealership is five star all the way. I contacted them numerous times trying to find exactly what I wanted, being very picky and very specific. They found my low mileage excellent shape vehicle in the exact specifications I wanted in short order; they were even good natured with me haggling them on the price. More than that they're an old fashioned dealership that values the reputation they've built and it shows. The owner actually came out personally to thank me and shake my hand when the salesman was giving me the walk through on my Expedition. With the price of rigs these days it's comforting dealing with a place that will treat you fair and honestly. ~L. Day
- My family and I have purchased 31 (literally!) vehicles from Timberline Auto since 1990. The reason is you can't beat the service we have received and the family atmosphere that goes with it! They have always gone out of their way for us! ~G. Mercer
- To everyone at Timberline Auto, My wife and I would like to take a moment to acknowledge the superior service and attention we have received. We recently purchased our 5th new vehicle, a new Fusion, from them. As always, it has been a very pleasant experience. We wish to recognize Brian Zimmerman for his patience, providing all the information I needed and helping me decide what I really wanted. He was outstanding. Best of all, having purchased here in the past, I am certain that Timberline's shop will take the same excellent care of my new car as they have with all of my previous purchases. Thank you all. ~D. and K. Haines
- Paul, Ryan and Terry made my buying experience great. I was looking for a specific vehicle with certain options, and they were able to find the exact vehicle I was looking for. The buying process was friendly, helpful, upfront and professional. The best price around, and the best hometown customer service you can't find elsewhere else. This is the second vehicle I've purchased from Timberline, and have never been disappointed. It pays to shop in Libby! ~L. Marchant
- I've done business with Timberline for many years...I've never found a better dealership, and Terry and Ryan and the rest of the crew there really knows how to treat folks...I wouldn't want to go to any other dealership and I now live about 300 miles away... ~A.G. Poff
- Timberline Auto Staff, We recently purchased a truck from your dealership and I have never had a better experience purchasing a truck in my life. Prior to visiting your dealership I was against going to even look at cars at any dealership simply for the fact that most of them are such high pressure and for lack of better words shady and try to convince a customer to buy something that you don't want or need. Ryan said it perfectly when he said "buying a car shouldn't be a pain is the ass". Everyone there was responsive, detailed, and extremely friendly. You guys have earned our business and referrals for life, thank you again for everything. ~C. and M. Martin
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